Privacy Policy
Last updated: 2026-06-06
At ODIN Labs B.V. ("we," "us," or "our"), we are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch implementation of the AVG. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Data Controller
ODIN Labs B.V. is the data controller responsible for your personal data. You can contact us at:
ODIN Labs B.V.
Chamber of Commerce (KvK): 99151677
Address: Amsterdam, Netherlands
Email: privacy@odin-labs.ai
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Request a demo or contact us
- Use our services
This information may include:
- Name and email address
- Company name and job title
- Phone number
- Billing and payment information
- Any other information you choose to provide
Automatically Collected Information
When you access our website or services, we automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and approximate location data
- Pages visited and time spent on pages
- Referring website or source
- Usage patterns and interactions
3. Legal Basis for Processing
Under GDPR/AVG, we process your personal data based on the following legal grounds:
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and improve our services. For detailed information about our use of cookies, please see our Cookie Policy.
7. Your Rights Under GDPR/AVG
Under GDPR and AVG, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@odin-labs.ai. We will respond to your request within 30 days, as required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.
10. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfer to countries deemed to have adequate data protection.
11. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Supervisory Authority
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
2594 AV Den Haag
https://autoriteitpersoonsgegevens.nl13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.
14. Contact Information
If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
ODIN Labs B.V.
privacy@odin-labs.ai